Trusted by hospitality and tourism teams worldwide
Our guests are happier we can give them instant responses 24/7.
Owner and GM, Fewo Am Dottelbach
We update our tour content and it goes live everywhere.
Marketing Manager, Cooktour
More orders, RSVPs, and payments without adding staff.
General Manager, Vinicola El Secreto
Why teams choose Bespokely
Everything you need to serve guests and sell more
Complete suite of AI-powered tools to automate service, increase revenue and delight guests across every touchpoint.
Voice assistant
Answers the phone in 100+ languages, handles reservations and requests, and escalates to staff when needed.
Instant chat
WhatsApp and website chat with always-on answers and clean handoffs when a human is better.
Branded apps
Guests ask, order, book, and pay in one place. Mobile-first experience.
Real-time updates
Edit hours, menus, or notices once and publish everywhere. QR, WhatsApp, phone, website, and app stay in sync.
Unified guest inbox
See all conversations in one place with tags, search, and quick routing to the right team.
Analytics and insights
Track response times, resolution rate, orders and revenue, and top questions to improve service.
AI personalization
Show the right info and offers to VIPs, groups, or any segment to lift satisfaction and sales.
Payments
Take orders, bookings, and payments inside chat, voice, or app flows.
Integrations
Works with your PMS, CRM, messaging, and payments. You stay in control with review and approval options.
Voice assistant
Answers the phone in 100+ languages, handles reservations and requests, and escalates to staff when needed.
Instant chat
WhatsApp and website chat with always-on answers and clean handoffs when a human is better.
Branded apps
Guests ask, order, book, and pay in one place. Mobile-first experience.
Real-time updates
Edit hours, menus, or notices once and publish everywhere. QR, WhatsApp, phone, website, and app stay in sync.
Unified guest inbox
See all conversations in one place with tags, search, and quick routing to the right team.
Analytics and insights
Track response times, resolution rate, orders and revenue, and top questions to improve service.
AI personalization
Show the right info and offers to VIPs, groups, or any segment to lift satisfaction and sales.
Payments
Take orders, bookings, and payments inside chat, voice, or app flows.
Integrations
Works with your PMS, CRM, messaging, and payments. You stay in control with review and approval options.
Meet your new AI assistant teammates
Pick a template, connect your data, and your changes go live on phone, WhatsApp, website/QR, and/or your app.
Concierge
Concierge
Amenities, directions, hours, local tips. Handles special requests. Offers automated upselling and experiences.
Tour
Tour Guide
Guided tours, exhibit notes, showtimes, accessibility. Sells tickets and add-ons. Answers in 100+ languages.
Front Desk
Front Desk Agent
Contactless check-in, upgrades, amenities, folio basics, maintenance triage. Routes tasks to the right team.
Restaurant
Restaurant Host
Hours, menus, wine pairings, dietary flags, waitlist automation, table requests, pickup and room-service orders—with checkout.
Rooms
Room Coordinator
Room service, towels, cleaning, extra items, order status. Schedules visits and tracks completion.
Wellness
Spa and Wellness Coach
Matches treatments, shares prep steps and policies, checks availability, books, and takes payment. Suggests upgrades.
AI assistants for every hospitality setting
Improve service and efficiency across properties and venues.
Museums & Attractions
Guided tours, tickets, hours, wayfinding, accessibility, show schedules, lost and found.
Frequently Asked Questions
Everything You Need to Know About Bespokely
Ready to improve service and sell more with less effort
Send us two repetitive tasks and the channels you use today. We will show an assistant running them end to end.
