Choose your plan

Any message or order the AI concierge handles—room-service questions, spa bookings, late-checkout requests, local tips, etc. Each incoming interaction deducts 1 request from your monthly bundle.

Knowledge Templates hold information the AI can quote—e.g., hotel rules, check-in times, breakfast hours. Action Templates let guests do things—e.g., order room service, book a massage, buy an experience, request maintenance, see a map of local attractions. All plans get unlimited templates, so you can add as many as you like.

When a guest pays through the platform, we apply the plan’s service fee. The fee is taken automatically before funds land in your Stripe payout. Regular guest chat that doesn’t involve a payment is free of order fees.

The assistant keeps working; we simply bill overage at the per-request rate for your plan (see table). This avoids service disruptions during busy periods.

Yes. Upgrades take effect instantly and prorate the difference. Downgrades or cancellations apply at the end of your current billing cycle—no long-term contracts.

Out-of-the-box Stripe payouts are in every plan. Pro and Enterprise add PMS/CRM connectors (e.g., Cloudbeds, Opera, HubSpot). Enterprise customers can request custom integrations.

Meta’s pass-through carrier charges are billed at cost each month, no markup from us.